Privacy Policy

Effective Date: January 1, 2025

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our mobile applications and development services.

1. Information We Collect

Personal Information: Name, email address, phone number (when provided)

Usage Data: App interactions, feature usage, performance data, crash reports

Device Information: Device type, operating system version, unique device identifiers, IP address

Location Data: Approximate location (only when explicitly permitted for prayer time calculations)

Communications: Support requests, feedback, and correspondence with us

AI Conversation Data: Anonymized chat interactions with our AI assistant for service improvement (no personal identifiers retained)

Religious Preferences: Optional Islamic school of thought (madhab) and content preferences for personalized guidance

Prayer and Study Patterns: Usage timing and frequency for daily affirmations and Quranic content (anonymized)

2. How We Collect Information

Directly from You: When you create accounts, contact support, or provide information

Automatically: Through your use of our applications and services

Third-Party SDKs: We use analytics and crash reporting tools with transparent data practices

App Store Platforms: Basic account information from Apple App Store and Google Play Store

3. Purpose of Data Collection

App Functionality: To provide core features and personalized experiences across our applications

AI Enhancement: To improve our AI systems and content delivery (where applicable in specific applications)

Content Personalization: To customize app content based on user preferences and settings

Location-Based Services: To provide location-specific features when explicitly permitted (e.g., prayer times in faith-based apps)

Notifications & Reminders: To deliver relevant notifications and content based on app-specific functionality

User Support: To respond to inquiries and provide technical assistance

Analytics & Improvement: To understand usage patterns and improve our applications and services

Security: To detect fraud, abuse, and maintain platform security

Legal Compliance: To comply with applicable laws and platform requirements

4. Data Sharing and Third Parties

No Sale of Data: We do not sell, rent, or trade your personal information

Service Providers: We share data only with essential service providers (hosting, analytics, support) who maintain strict privacy standards

Legal Requirements: We may disclose information when required by law, court order, or to protect rights and safety

Business Transfers: In the event of a merger or acquisition, user data may be transferred with appropriate notice

Third-Party SDKs: Our apps may use third-party services for analytics and functionality. These are disclosed and bound by privacy agreements.

5. User Consent and Control

Explicit Consent: We obtain clear consent for data collection and processing

App Tracking Transparency: We comply with Apple's ATT framework for tracking permissions

Opt-Out Rights: You can withdraw consent and opt-out of non-essential data collection

Data Access: You can request access to your personal data at any time

Data Correction: You can request corrections to inaccurate personal information

Data Deletion: You can request deletion of your personal data (subject to legal retention requirements)

6. Data Security

Encryption: We use industry-standard encryption for data transmission and storage

Access Controls: Strict access controls limit who can access your personal information

Security Audits: Regular security assessments and monitoring

Data Minimization: We collect and retain only necessary data for specified purposes

Breach Response: We have procedures in place to respond to potential security incidents

7. Children's Privacy (COPPA Compliance)

Age Restriction: Our applications are not intended for children under 13 years of age

No Knowing Collection: We do not knowingly collect personal information from children under 13

Parental Rights: If we become aware of child data collection, we will delete it promptly

Child Safety: We comply with applicable child safety and protection regulations

8. International Data Transfers

Global Compliance: We comply with GDPR, CCPA, and other applicable privacy laws

Data Localization: We implement appropriate safeguards for international data transfers

EU/UK Rights: European users have additional rights under GDPR including data portability

California Rights: California residents have rights under CCPA including non-discrimination

9. Policy Updates

Regular Reviews: We review and update this policy regularly to ensure compliance

Notification: We will notify users of material changes through app updates or email

Continued Use: Continued use after policy updates constitutes acceptance of changes

Platform Compliance: Updates ensure ongoing compliance with App Store and Play Store policies

10. Contact Information

Company: Saladin Commercial Ventures

Primary Contact: [email protected]

Privacy Inquiries: [email protected]

Address: F2-17-13, Tamarind Suites
63000 Cyberjaya, Selangor
Malaysia

Data Protection Officer: For privacy-related requests, contact [email protected]

Application-Specific Data Privacy

AI Conversation Processing: For applications with AI features, conversations are processed to improve functionality. All conversations are anonymized and personal identifiers are removed before processing.

Sensitive Content Data: For applications handling sensitive content (religious, health, personal), we treat such data with utmost respect and confidentiality. This information is never shared or used for commercial purposes.

AI Model Training: Anonymous conversation data from AI-enabled applications may be used to improve functionality and accuracy. No personal information is retained in training data.

Cultural and Community Respect: For applications serving specific communities, we ensure all data processing respects community values and diverse interpretations.

Ethical Data Practices: Our data handling practices are designed to align with ethical principles appropriate to each application's purpose, avoiding harmful or exploitative data usage.

Location-Based Features: Location data for app-specific features (such as prayer times in faith-based apps) is processed locally when possible and immediately discarded after use.

Community Feedback: We welcome user feedback on potential improvements to our applications' content accuracy and cultural sensitivity.

Legal Compliance Statement

This Privacy Policy complies with Apple App Store Guidelines, Google Play Store Policies, General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Children's Online Privacy Protection Act (COPPA), and other applicable privacy regulations. It also adheres to ethical guidelines for AI-generated content and cultural sensitivity requirements appropriate to each application's purpose and target community.