Effective Date: January 1, 2025
By using our mobile applications and services, you agree to be bound by these Terms of Service.
By downloading, installing, or using any Saladin Commercial Ventures mobile application, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these terms, you may not use our services.
These terms apply to all users of our applications and services.
Mobile Applications: We develop and publish mobile applications for iOS and Android platforms across various categories and purposes
AI-Powered Features: Some applications may include AI-powered functionality for enhanced user experiences and content delivery
Specialized Applications: Our portfolio may include applications serving specific communities or purposes (e.g., faith-based, educational, productivity apps)
Location-Based Services: Certain applications may offer location-specific features and calculations when relevant to app functionality
Custom Development Services: We provide custom app development and consulting services for businesses and organizations
Technical Support: We provide technical support and customer service for our applications and development services
Platform Compliance: All services comply with Apple App Store and Google Play Store guidelines
Legal Compliance: You must use our services in compliance with all applicable laws, regulations, and platform policies
Account Security: You are responsible for maintaining the security of your account credentials
Accurate Information: You must provide accurate and complete information when using our services
Age Requirements: You must be at least 13 years old to use our services, or have parental consent if required by law
Proper Usage: You must use our applications only for their intended purposes
Unauthorized Access: Attempting to gain unauthorized access to our systems, other user accounts, or related networks
Malicious Use: Using our services to distribute malware, spam, or engage in any harmful activities
Reverse Engineering: Attempting to reverse engineer, decompile, or disassemble our applications
Intellectual Property Violation: Infringing on our intellectual property rights or those of third parties
Platform Violations: Engaging in activities that violate Apple App Store or Google Play Store policies
Harassment: Using our services to harass, abuse, or harm other users
Ownership: Saladin Commercial Ventures owns all rights, title, and interest in our applications and services
Licensed Use: We grant you a limited, non-exclusive, non-transferable license to use our applications
User Content: You retain ownership of content you create, but grant us necessary rights to provide our services
Trademark Protection: Our trademarks, logos, and brand names are protected intellectual property
Third-Party Rights: We respect third-party intellectual property rights and expect users to do the same
App Store Transactions: All purchases are processed through Apple App Store or Google Play Store payment systems
Refund Policy: Refunds are subject to platform policies and applicable laws
Subscription Terms: Subscription services automatically renew unless cancelled according to platform procedures
Price Changes: We reserve the right to modify pricing with appropriate notice
Platform Fees: Platform fees are handled according to App Store and Play Store policies
Service Availability: We strive to maintain service availability but cannot guarantee uninterrupted access
Maintenance: We may temporarily suspend service for maintenance, updates, or improvements
App Updates: We may release updates to improve functionality, security, and compliance
Feature Changes: We reserve the right to modify, add, or remove features with appropriate notice
Platform Dependencies: Service availability may depend on third-party platforms and services
Service "As Is": Our services are provided "as is" without warranties of any kind
Liability Limits: Our liability is limited to the maximum extent permitted by applicable law
Consequential Damages: We are not liable for indirect, incidental, or consequential damages
Maximum Liability: Our maximum liability shall not exceed the amount paid by you for our services
Platform Responsibility: Apple and Google are not responsible for our applications or services
User Termination: You may terminate your use of our services at any time by deleting our applications
Company Termination: We may terminate or suspend your access for violations of these terms
Effect of Termination: Upon termination, your right to use our services ceases immediately
Data Retention: We may retain certain data as required by law or for legitimate business purposes
Survival: Certain provisions of these terms survive termination
Governing Law: These terms are governed by the laws of Malaysia, specifically the jurisdiction of Selangor
Dispute Resolution: Disputes will be resolved through binding arbitration in Malaysia where permitted by law, or through Malaysian courts
Class Action Waiver: You waive the right to participate in class action lawsuits to the extent permitted by Malaysian law
Jurisdiction: Any legal proceedings will be conducted in the courts of Selangor, Malaysia
Platform Requirements: Resolution procedures comply with App Store and Play Store requirements
Cross-Border Disputes: For international users, disputes may be resolved according to applicable international arbitration rules
Right to Modify: We reserve the right to modify these terms at any time
Notification: Material changes will be communicated through app updates or email notification
Effective Date: Changes become effective upon posting or as specified in the notice
Continued Use: Continued use after changes constitutes acceptance of modified terms
Compliance Updates: Changes may be necessary to maintain platform compliance
Company: Saladin Commercial Ventures
Primary Contact: [email protected]
Legal Inquiries: [email protected]
Business Address: F2-17-13, Tamarind Suites
63000 Cyberjaya, Selangor
Malaysia
Terms Questions: For questions about these terms, contact [email protected]
These Terms of Service comply with Apple App Store Review Guidelines, Google Play Store Developer Policies, and applicable consumer protection laws. They are designed to ensure fair treatment of users while protecting our intellectual property and business interests.
AI Content Limitations: Applications featuring AI-generated content provide guidance based on available data and algorithms. AI-generated content should not be considered definitive advice and may not be appropriate for all situations or users.
Specialized Content Authority: For applications serving specific communities (religious, medical, legal, etc.), users are strongly encouraged to consult qualified professionals, authorities, or experts in the relevant field for important decisions.
Cultural and Community Sensitivity: Our applications strive to be inclusive and respectful of diverse traditions and interpretations within their target communities. Content is designed to respect different perspectives while maintaining core principles.
AI and Algorithm Limitations: Artificial Intelligence and automated systems have limitations in understanding nuanced contexts, personal circumstances, and cultural variations. Use AI-generated content as supplementary information, not primary guidance.
Continuous Improvement: We continuously work to improve our applications' accuracy and functionality, but users should approach generated content with critical thinking and professional verification when appropriate.
Expert Review Process: Where applicable, our content may undergo review by subject matter experts to ensure accuracy and appropriateness, though users should still verify important matters independently with qualified professionals.
Educational and Informational Purpose: Our applications are designed for educational, informational, and personal development purposes only, not as substitutes for professional consultation in specialized fields.
Respectful Usage: Users must interact with application content respectfully, particularly in applications serving specific communities or containing sensitive subject matter. Users should avoid inappropriate or disrespectful queries.
Prohibited Content Misuse: Users may not attempt to generate or manipulate content that could be considered offensive, inflammatory, harmful, or contradictory to the application's intended purpose and community standards.
Educational and Informational Purpose: Our applications are designed for educational, personal development, and informational support. They are not intended for generating controversial content or replacing professional consultation.
Community Guidelines: Users should maintain appropriate etiquette in their interactions and respect the diverse communities that may use our applications, following applicable community standards.
Content Reporting: Users are encouraged to report any generated content that seems inaccurate, culturally insensitive, inappropriate, or potentially harmful through our feedback system.
Legal Disclaimer: These terms have been prepared to comply with applicable Malaysian laws and international app store requirements. For specific legal questions, please consult with a qualified attorney familiar with technology and mobile application law.
Specialized Content Disclaimer: For applications serving specific communities or containing specialized content, we recommend consulting with relevant subject matter experts to ensure appropriateness and accuracy for the intended audience and purpose.